Blank HDS 10 - California Bass Fishing Forum
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Old 01-02-2013, 12:31 PM   #1 (permalink)
Junior Member
Join Date: Sep 2011
Posts: 22
Default Blank HDS 10

Ken, the new 10, got it in Oct. was working fine till yesterday, turned it on and all I got was a blank screen unit would not do anything including turning off, only way I could shut it down was to disconnect the power, tried a soft and hard reset, still the same, put my 5 on and it worked as it should, so I assume there is a problem with the unit, anything else to try or just send it back to the shop.
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Old 01-03-2013, 10:16 PM   #2 (permalink)
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Join Date: Nov 2008
Posts: 203
Default Re: Blank HDS 10

This is something that needs to be looked at in Tulsa. Call customer care at 1-800-324-1356 and get a return authorization number. Explain very clearly to the customer service agent what is the problem, they will make notes in the computer that correspond with the RA number they give you and when the unit hits the service bench they look up the notes in the computer pertaining to the RA number for that unit and address the items in the notes.
Ken Sauret
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